SOP Manager

Job Description

Job Objectives:
Responsible for managing and improving the operations performance through continuous optimization of business processes by evaluating, designing, executing, measuring, monitoring and controlling these business processes to ensure that outcomes are in harmony with the company’s strategic goals and working collaboratively across all departments of the company to help improve management of business processes in the group.



Main duties and responsibilities:
• Controlling
- Identify, understand and review the current operations’ processes and activities of the group’s departments.
- Work closely with business managers to identify and prioritize process improvement initiatives.
- Documenting the current and new procedures using business process maps and approved templates.
- Identifies possible problems areas and recommend innovative business solutions to improve operational effectiveness.
- Implementing best practices of six sigma and Total Quality Management.
• Developing business processes
- Design, Develop and implement processes workflows in compliance with regulatory requirements to improve operational efficiency.
- Monitor and measure the results of processes implementation to ensure productivity quality, efficiency, and improvement.
- Identify risks and issues in operations processes.
- Prepare business process reports as needed.
- Promote the implementation of best practices of operations across all departments.
• Total Quality Management
- Implement a TQM plan for each process within the group’s departments.
- Having continuous Reviews and updates for processes as required.
- Balancing the capability of the business processes with operational costs and market demand.
• IT
- Cooperating with the IT stuff on developing the current used IT solutions in reflection with the processes of production operations and implement the best that helps to reduce cost and improve the productivity.
- Prepare a gap analysis for the current used IT system in reflection to the group’s approved policies and procedures.

Skills

Required experience and education:
- Minimum 10 years of demonstrable experience in improving and developing Operations processes in manufacturing industry. Preferable in plastic or Packaging.
- Master Degree or bachelor’s degree in Industrial engineering.
- Six Sigma Black Belt certified.
- Solid experience in Process Improvement.
- Trained and Practical experience in implementing TQM.
- Change agent with strong credibility and influence in the organization.
- Demonstrated commitment for process improvement.
- Customer-focused in defining quality and establishing priorities.
- Strong oral and written communication skills in English. Arabic is a plus.
- Strong interpersonal and leadership skills.
- Strong presentation skills.