The holiday season is here again, and with it comes the usual gift-giving anxiety.
Do you go with the classic bottle of high-end alcohol, or is it time to
break out of your comfort zone and gift something handcrafted? Are
there new taboos that your company might unknowingly commit? After all,
no company wants to be the one to give a bad—or worse, forgettable—gift
to a client, creative partner or co-worker.
So I did a deeper dive to find out how etiquette has evolved and
discovered some changes, albeit subtle, to the advertising industry's
holiday gifting game.
Whether it's inter-office gifting or bestowing presents upon clients
and colleagues, one key factor you should think about this year is
personalization. Of course, this is nothing new—personalization has
always been the challenge that everyone is aware of but few are very
good at. Still, after discussing the current holiday gifting protocol
with friends at various companies, it appears it's not the size or price
tag but the personalization of a gift that resonates the most.
"It's hard to get everyone the perfect gift, and I also don't have the
bankroll to get everyone I know a brand new Apple Watch," says Jason
Sperling, executive creative director at Santa Monica, Calif.-based
agency RPA. "So, I choose things I think they'll love, based on if I'd
love them—a pair of socks with an action shot of Larry Bird on them,
coasters that make the Star Trek transporter materialization and
dematerialization sounds, or gift cards to Kenny Rogers Roasters."
Getting more personal means looking past our more rigid gift
traditions—i.e., the usual gift card or bottle of wine—and using the
expectation of a gift exchange as a way to inspire creativity or add a
touch of humanity to the process. This includes giving gifts that
require a more hands-on approach.
Luis Aguiluz, senior manager of global digital brand design for audio
brand Sonos, notes fondly: "People are sending out DIY gifts with
instructions to bring out the 'maker' in all of us."
Along with transforming us into inventors, gift givers should consider making charitable donations in people's names—aka, the George Costanza technique, though obviously with an actual charity. RPA's Sperling, though, warns about the charity route.
"Let me do the donating or pick the charity, dammit," he says. "It's
not fair that you get that feel good feeling of giving to someone in
need … and all I get is a typewritten note saying you did it."
This raises another point. When choosing a gift, it's best to leave
your ego at the door. Every present should be about the sentiment behind
the gift, not about peacocking or overt trendhopping.
"It's easy to walk into SoHo and stop at one of 100 stores to buy a
gift that will be useless in a year," says Devin Brook, managing partner
at integrated creative company Brand New School. "And there's something
disingenuous about gifting whatever is the newest model of iPad,
especially when you know it'll probably just be given to their kids to
play Angry Birds. It shows a lack of thought, and ultimately comes off
as lazy."
Aguiluz adds that it comes down to one key factor: "A major part of the
gifting etiquette is to be mindful not to try and one-up previous years
or other gift givers. The idea is to keep it simple and professional,
but thoughtful."
But with personalization at a premium and time running out, how do you
choose who gets a gift? In our fairly insular industries of advertising
and marketing, should gifts be exchanged equally among agencies,
production companies and brands? Should the gifts flow from vendors to
clients, thanking them for their business, or from clients to vendors,
thanking them for a job well done?
Brook says a strict rule for gifting need not apply. "If brands gave
gifts to agencies, and agencies to production companies, then we'd
likely spend the entire year preparing for the holidays," he says. "Each
office has its own ethos, and that's what should guide any gift-giving
etiquette—there doesn't need to be a norm."
In short, gift from the heart, but don't feel pressured to send gifts to everyone.
In the end, it's up to each company to decide what works best for them
when it comes to choosing the perfect gifts. But always remember: When
it comes to holiday gifts, generosity, charity and goodwill are really
what's on display here, not necessarily your budget or curation skills.
Whether you're handing out hoverboards (on second thought),
offering juice cleanses (a recent trend Sperling has noticed) or
crafting your own personal item for a pal, it's the thought and meaning
behind your holiday gesture that ultimately wins out—as it always
should.
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